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Shipping and Delivery Policy

Providing a reliable and timely delivery experience is our priority at WoodenGems.

Shipping Coverage

  • We deliver across India using trusted courier partners.

Order Processing

  • Orders are processed within 1-2 business days after confirmation.
  • You will receive an order confirmation and tracking information once your product is dispatched.

Delivery Timeline

  • Deliveries typically take 3-7 business days, depending on your location.
  • Delays may occur during peak seasons or due to unforeseen circumstances such as natural disasters or transport strikes.

Shipping Charges

  • Standard shipping rates are calculated at checkout. Any promotional offers will be highlighted on our website.

Order Tracking

  • You can track your order using the link and tracking ID provided in your confirmation email.

Missing/Damaged Items

  • If your parcel arrives damaged or you receive the wrong items, contact us within 24 hours for resolution.

Change of Address

  • Address changes must be communicated within 2 hours of confirming your order.
  • If you have any questions about policies or procedures, reach us anytime at support@WoodenGems.in for assistance.

WoodenGems is an artisanal Brand passionately dedicated to crafting premium kitchen wooden utensils, tableware, and serving wares under our trusted parent company NatureKraft.

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Contact Info

  • 9485 79 9485
  • info@woodengems.in
  • 39 Lotus Enclave ( Maulana Azad Society , G.F) Pitampura Delhi 110034

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